PRIVACY POLICY
Last updated: August 2026
NorthLives respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit our website, create an account, make a purchase, contact us, or otherwise interact with NorthLives.
1. INFORMATION WE MAY COLLECT
Depending on how you use NorthLives, we may collect information such as:
• name;
• email address;
• telephone number;
• billing information;
• order and transaction information;
• account information;
• communications and support requests;
• device and browser information;
• IP address and approximate location information;
• website usage and interaction information; and
• marketing and communication preferences.
Payment information may be processed by Shopify, payment processors, or other payment providers rather than being stored directly by NorthLives.
2. HOW WE USE INFORMATION
We may use personal information to:
• process and manage purchases;
• provide access to digital products;
• create and manage customer accounts;
• communicate about orders and products;
• provide customer and technical support;
• administer licenses and product access;
• improve our website, products, and services;
• maintain website and account security;
• prevent fraud or misuse;
• comply with legal obligations;
• send marketing communications where permitted; and
• operate and improve NorthLives.
3. DIGITAL PRODUCTS AND SERVICES
When you purchase software, source code, templates, automation systems, developer tools, business software, or other digital products, we may process information necessary to provide access, confirm your purchase, provide updates, administer applicable licenses, and deliver support.
4. SHOPIFY
The NorthLives store operates using Shopify.
Shopify processes certain information to provide ecommerce functionality, including storefront, account, cart, checkout, payment, security, analytics, and related platform services.
Shopify's own privacy practices may apply to information it processes through its services.
5. SERVICE PROVIDERS
We may use third-party providers to help operate NorthLives.
These may include providers of:
• ecommerce infrastructure;
• payment processing;
• hosting and cloud services;
• email and communications;
• analytics;
• fraud prevention and security;
• customer support; and
• other technology services.
These providers may process information as necessary to perform their services and according to their own applicable terms and privacy obligations.
6. COOKIES AND SIMILAR TECHNOLOGIES
NorthLives may use cookies and similar technologies for website functionality, security, preferences, analytics, and other purposes.
For more information, please review our Cookie Policy.
7. MARKETING COMMUNICATIONS
Where permitted, NorthLives may send information about new products, releases, updates, resources, or offers.
You may unsubscribe from marketing emails using the unsubscribe option provided in those communications.
Service-related communications concerning purchases, accounts, security, or support may still be sent when necessary.
8. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal obligations.
Retention periods may vary depending on the type of information and applicable requirements.
9. DATA SECURITY
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
10. INTERNATIONAL PROCESSING
NorthLives and its service providers may process information in countries different from the country in which you live.
Where required, appropriate safeguards may be used for international transfers of personal information.
11. YOUR PRIVACY RIGHTS
Depending on where you live, applicable privacy law may provide rights concerning your personal information.
These may include rights to request access, correction, deletion, restriction, portability, or objection to certain processing.
You may also have rights concerning consent or marketing communications.
These rights are subject to applicable legal requirements and exceptions.
12. CHILDREN
NorthLives products and services are not intended for children who are not legally permitted to enter into purchases or agreements without appropriate authorization.
We do not knowingly seek to collect personal information from children in violation of applicable law.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes to our business, technology, services, or legal obligations.
The latest version will be published on this page with an updated date.
14. CONTACT
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact NorthLives through our Contact page.